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A New Standard for Care Homes: Why 3D Tours Are No Longer Optional

Updated: Mar 19

In the UK's rapidly evolving care home industry, embracing innovative solutions is essential to meet the growing demand and expectations of residents and their families. One such transformative innovation is the adoption of 3D virtual walkthroughs. These immersive digital experiences are not merely technological novelties; they have become a necessity for care homes aiming to enhance transparency, build trust, and streamline operations.


The UK's ageing population is expanding significantly, with the Office for National Statistics projecting a 36% increase in individuals aged 85 and over between 2015 and 2025, rising from 1.5 million to 2 million. (gov.uk)


 This demographic shift intensifies the demand for care home services, making it imperative for providers to distinguish themselves in a competitive market. 3D virtual walkthroughs offer a compelling way to showcase facilities, allowing prospective residents and their families to explore environments remotely. This virtual access is particularly beneficial when physical visits are challenging due to health concerns or geographical distances.


Transparency is a cornerstone of trust in the care sector. By providing comprehensive virtual tours, care homes can offer an unfiltered view of their accommodations, communal areas, and amenities. This openness not only alleviates the anxieties of potential residents but also fosters confidence among family members making critical care decisions. As highlighted by Prosperwell, 360° virtual tours enhance transparency, allowing families to view facilities and services from afar, thereby building trust and peace of mind.


The operational benefits of 3D virtual walkthroughs are equally noteworthy. Traditional in-person tours can be resource-intensive, requiring staff time and coordination. Virtual tours, however, enable prospective clients to explore facilities at their convenience, reducing the need for multiple on-site visits. This efficiency not only streamlines the decision-making process but also allows staff to focus more on resident care. Feedback from care homes indicates that offering virtual tours can boost conversion rates by up to 50%, underscoring their effectiveness in attracting new residents.


Moreover, the integration of virtual tours into a care home's marketing strategy can significantly enhance its online presence. In an era where digital engagement is paramount, having an immersive, interactive representation of the facility can set a care home apart from competitors. This digital differentiation is crucial, as families often begin their search for care options online. A virtual tour provides an immediate, impactful impression, showcasing the home's commitment to transparency and innovation.


The COVID-19 pandemic as an example highlighted restrictions on physical visits, making virtual tours an essential tool for maintaining connections with prospective residents and their families. They offer a safe alternative to in-person visits, ensuring that the selection process for care homes remains uninterrupted. As noted by TrustedCare, during the pandemic, virtual tour visits increased by 329%, highlighting their critical role in these unprecedented times.


In conclusion, 3D virtual walkthroughs have transitioned from a luxury to a necessity in the UK care home industry. They address the dual imperatives of transparency and efficiency, providing a platform for care homes to authentically showcase their environments while streamlining the selection process for families. As the demand for care services continues to rise, embracing such innovative solutions will be pivotal in meeting the evolving needs of residents and maintaining a competitive edge in the market.


Why TwinSpace® Is the Best Choice for Care Homes

We understand the importance of creating a welcoming, transparent experience for care homes and their residents. Our LiDAR-powered 3D digital twins are designed to provide unmatched accuracy, stunning detail, and an intuitive user experience.


Here’s how we make the process simple for care homes:

Professional 3D capture – Our TwinSpace® certified technicians visit your facility and create a stunning digital twin of your space.

Fast turnaround – Your 3D walkthrough is ready within 24-48 hours, ensuring you can showcase your home as quickly as possible.

Custom branding – We integrate your logos, labels, and key features into the virtual tour to highlight what makes your care home unique.

Ongoing hosting and support – Your 3D model can be hosted online, allowing families to access it anytime via your website or marketing channels.


Future-Proof Your Care Home with TwinSpace®

The care home industry is changing, and early adopters of 3D technology will set the standard for trust, transparency, and efficiency. Families expect clear, immersive experiences that make their decision easier, and care homes that offer 3D walkthroughs will stand out in a crowded market.


By integrating TwinSpace® digital twins, you can increase engagement, improve operational efficiency, and give families the confidence they need to choose your care home.


Want to see how TwinSpace® can help your care home? Contact us today to book a demo and discover the future of care home marketing.

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